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Caller's ID when calls come to my DID

PostPosted: Fri Dec 06, 2019 8:03 am
by Boutchou
Hi guys,
I have a problem, Vicidial installation is from scratch.
I have my incoming and out going calls working successfully but one scenario happens any time i receives an inbound call
=>When the DID is routed to a phone, i can see the caller's number on my IP phone
=>When i route the DID to an ingroup, My IP phones show "RINGAGENT0000000 asterisk" as the caller's ID.
Please help, other information will be given on request

Re: Caller's ID when calls come to my DID

PostPosted: Fri Dec 27, 2019 1:08 pm
by williamconley
Good job posting your Vicidial Version with Build. 8-)

If you used manual installation, please include the OS disk and a link to the instructions you used for installation. This helps us put together those with similar issues from similar installs.

What setting do you have in the ingroup for On-Hook CID and On-Hook CID Number?