vicidial.org

I am facing a problem that i have never seen :

https://i.imgur.com/wGmHfGS.png

It makes a beep sound all the time and the operator need to close and re-open again so the sound will go.

I don't know what this is and what is causing this.

Does anyone know how to fix it.

Thanks,

Your logs shows DTMF activity I made a research about this issue and it could be possible DTMF Talk-off. What it is the model of your phones assuming agents are using Physical Phones, also try tweaking some DTMF setting on you SIP conf

https://asteriskfaqs.org/2015/07/06/ast ... issue.html

They are using eyeBeam.

I checked now the sip.conf file and the DTMF settings are as below:

relaxdtmf=yes
dtmfmode = rfc2833

The beep sound isn't happening to often but it's happening sometimes ,and i really need to fix it.