Record Calls of Selected Agents

[zenithbsolutions]

Hi,

I have installed vicidial installed from Vicibox 9.0.1 ISO and my SVN details are below.

VERSION: 2.14-717a
BUILD: 190724-1603
© 2019 ViciDial Group

I have an outbound campaign running with 5 agents and I would like to do automatic call recording for agent01 & agent03 and not for other agents 02,04,05.

Kindly guide me how to achieve it.

Thank you.

[mflorell]

You can set the Recording Override options for each of your agents in the User Modify page.