I'm having a vicidial standalone server installed through vicibox-9.0.1 express installed with below SVN
VERSION: 2.14-733a
BUILD: 200115-1702
© 2020 ViciDial Group
We have a sound board configured and was running fine but if we increase the number of agents or dial level the CPU load spikes to 120% and there are audio prompt delays and break in audio prompts. So we thought of adding up a slave database server to reduce the CPU load.
We have tried to install a slave server to the standalone but it couldn't connect to the standalone database for some reason. Here is the output of the error
vicibox-install
ViciBox v.9.0 Installer
Do you want to continue with the ViciBox install? [y/N] : y
Do you want to enable expert installation? [y/N] : y
The Internal IP address found was 192.168.159.142.
Do you want to use this IP address for ViciDial? [Y/n] : y
Will this server be used as the Database? [y/N] : y
---> Will this be a Slave Databse? [y/N] : y
Please input the master database IP address (192.168.159.142) : 192.168.159.141
Do you want to connect using the default ViciDial DB settings? [Y/n] : y
DBI connect('asterisk:192.168.159.141:3306','cron',...) failed: Can't connect to MySQL server on '192.168.159.141' (115) at /usr/local/bin/vicibox-install line 1255.
Couldn't connect to ViciDial database: Can't connect to MySQL server on '192.168.159.141' (115) at /usr/local/bin/vicibox-install line 1255, <STDIN> line 7.
I have the default username as cron and password as 1234
Kindly correct me If I'm wrong and suggest me the best option to reduce my CPU load and let me know if its possible to add a slave database server or application server or asterisk server to standalone server.
Thank you