Single Agent Daily report

[bghayad]

Hello;

vicibox 8.1.2, vicidial 2.14-714a, Build 190628-1511, asterisk 13.24.1-vici, Single Machine

Please I need help in understanding the meaning for the following parameters in the Single Agent Daily report, what does it means:

CIcalls, DNC/CI, WN, SoF, SCC, PTP, OS, NGN, N, DNC, CALLBK, B

Regards
Bilal

[williamconley]

/vicidial/admin.php?ADD=321111111111111

[bghayad]

Thank you a lot William.

But those Statuses like WN, SoF, SCC, PTP, OS and NGN are not existed. And I am not able to find meaning for them.
Can you advise please?

Regards
Bilal

[williamconley]

They may be on an individual campaign instead of in the system statuses. Detail View of a campaign, then click on statuses in the top menu for a list of statuses per campaign.

[bghayad]

Yes, that is corrected.

Regards
Bilal