No one is in your session: 8600051

[mcdeeiis]

I have read almost all posts on the above subject but still couldn't figure out the issue. Any help is appreciated.

Here is my checklist:
1. I am able to login to agent url and xlite with no issue.
2. I can dial between 2 extensions using xlite.
3. I do see list of conferences on the admin page.

It is like when I login to agent portal, vicidial does not even try to connect to meetme. The asterisk cli only shows the following:

Verbosity is at least 40
[Feb 11 14:25:59] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 11 14:25:59] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 11 14:26:00] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 11 14:26:00] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 11 14:26:01] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 11 14:26:01] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 11 14:26:01] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 11 14:26:06] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 11 14:26:06] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 11 14:26:07] == Manager 'sendcron' logged off from 127.0.0.1
[Feb 11 14:26:09] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 11 14:26:10] == Manager 'sendcron' logged off from 127.0.0.1

[mcdeeiis]

Any suggestions?

[williamconley]

1) BAD idea to post a reply to your own question. "Any suggestions" as a second post by you in your mind would bring the post to the "more recent" list and perhaps get MORE attention. But this is phpBB and has been around for a long time. What happens here is that the 2nd post in a thread Removes the thread from the "UNanswered" list. Those of us who watch the Unanswered thread will now never see it. But we *may* bump into it when looking in "stuff I've not seen" list. So not surprising that nobody answered you. If you have an update to a post that's never been answered by anyone else, modify your original text. Don't answer your own question (unless you found a solution and want it to be removed from the "unanswered posts" list, of course).
2) You did post your Vicidial Version with build. That's excellent. Shows you are trying, and paying attention. Please try to remember to post your Installer with full version as well (and a link to the instructions you used if you did not use Vicibox's intallation .iso).
3) Noone is in your session means that Vicidial sees no agent in the conference. The method to get a user into the conference (as you demonstrated that you know) is that the agent is called when they log in. You showed that there is no traffic or attempted dial to the agent phone. So what could be missing?
* Agent Soft Phone not registered, thus the dialer would not know where to send the INVITE. (Test: [asterisk -rx "sip show peers"] and see if the extension in question has an IP address. If it does not ... Solution: Register the phone. )
* Dialer IP mismatch so no dialer knows it should be the one making the call. (Test: Check admin->servers IP against the IP for this server in /etc/astguiclient.conf)
* Asterisk .conf file version wrong so the request to dial is generated incorrectly and ignored. (Test: Check admin->servers asterisk version against /etc/astguiclient.conf asterisk version AND "asterisk -V" asterisk version). Note also that some versions of Vicidial require different lengths of "version" for asterisk in astguiclient.conf. A way to be certain is to "perl install.pl" in /usr/share/astguiclient/trunk and get to the question "asterisk version" and check the options. Note that those options are literal, and include the "." if present. "11." is not the same as 11" ... literal. If an asterisk version was wrong in the conf file during installation, the default ".conf" files will be loaded incorrectly and the install.pl script must be run again. Then, of course, any edits you made to the .conf files will need to be redone (and you must load the sample .conf files to get the right ones installed unless you want to manually find and copy them, fun but time consuming if you've never done it before).