Vicidial campaign dialplan based on user phone context

[adalenv]

I need to set different caller id based on user phone context in a vicidial campaign.
Any idea?
Thanks

[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) "user phone context"? As in the "context" in admin->phones->{choose phone}->"Phone Context"?

If so: ... NO. The outbound phone calls are not assigned to a user (or phone) until after the call has been answered and the "Routing Extension" is invoked, then the script associated with that extension chooses an agent. Obiously it can not (at that point) go back in time and change the outbound caller ID for the call that was already answered.

If not: please rephrase the question.

4) If,however, you want to set the caller id to the agent during a manual-dial call, that's a campaign option. And uses the phone number of the agent's phone (still not the "context" of the agent's phone).