vicidial.org

Cluster setup
ViciBox v.8.1.2 ISO
VERSION: 2.14-733a
BUILD: 200115-1702
Asterisk 13.29.2-vici

Good day. I can't setup my archive server to accept tel server. When I'm turning on the firewall, it doesn't accept the ftp request from my telephone server, which will move the file to archive server, turning off the firewall will accept the recordings from telephone.

These are the errors:
Can't use an undefined value as a symbol reference at /usr/lib/perl5/5.18.2/Net/FTP/dataconn.pm line 54.
Can't call method "login" on an undefined value at /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl line 507

When trying to ftp command to my archive.
it will just stuck on entering in passive mode.

My current solution for now is turning off the firewall and it will be working good. But I want to on the firewall and accept the ftp request from the telephone server. I already open port 21,22,80 with my tel server to archive.

turning off the firewall will accept the recordings from telephone.

Put an exception to allow the IP address of the sending dialer into the FTP server.

Code: Select all

iptables -I INPUT 1 -s xx.xx.xx.xx -j ACCEPT

If the server in question has both public and private IPs, do it twice. Once for each. If that fixes the problem, you can use yast to permanently add the exception in the fireall (yast firewall has a custom section)

williamconley wrote:

turning off the firewall will accept the recordings from telephone.

Put an exception to allow the IP address of the sending dialer into the FTP server.

Code: Select all

iptables -I INPUT 1 -s xx.xx.xx.xx -j ACCEPT

If the server in question has both public and private IPs, do it twice. Once for each. If that fixes the problem, you can use yast to permanently add the exception in the fireall (yast firewall has a custom section)

I put the command in the custom susefirewall on the arch server and it is working now. Thank you.

note that this will be lost on reboot if you used that command at the CLI, depending on your settings. Be sure it still works after a reboot. Test it. Don't Derek it.