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Viciphone login

PostPosted: Tue May 05, 2020 3:38 pm
by hansg
Hi,

I have successfully setup my SSL certificate and Viciphone.

However, the only problem I am having is when you login the viciphone doesn't automatically connect. I get a message saying no one is in your session and I have to click "call agent webphone" for the phone to connect.

Is there a way I can avoid this screen and get it to connect automatically?

Re: Viciphone login

PostPosted: Tue May 05, 2020 4:16 pm
by mubeen
Read This

http://www.eflo.net/VICIDIALforum/viewt ... d8#p142185

BTW which VIcibox release are you using?

Re: Viciphone login

PostPosted: Tue May 05, 2020 9:04 pm
by hansg
mubeen wrote:Read This

http://www.eflo.net/VICIDIALforum/viewt ... d8#p142185

BTW which VIcibox release are you using?


Thank you so much, it was really annoying me, and like yourself I thought I had made a mistake with the configuration.

I am using the latest vicibox release I downloaded today.

Also, is ViciPhone safe to use in production? Are there many issues with it?

Re: Viciphone login

PostPosted: Wed May 06, 2020 8:57 am
by mflorell
We have dozens of clients with thousands of agents that use the VICIphone WebRTC phone every day, no major issues, and actually less overall issues than using a standard softphone.