Assigning own DID for specific user
Posted: Fri May 08, 2020 2:52 pmHello guys, good day.
I'm want to assign a specific did on a user, after of research, it is like a DID routing configuration.
How can I achieve when a customer call a specific DID then this call will receive the call to a specific agent?
And I want the agent to receive the call even they are not login in the vicidial gui, but they are login in a softphone like zoiper.
In the show DID configuration DID route field should I select the EXTEN value? and get the agent phone's extension?
is there no extra configuration in the vicidial-extension file?
Thank you.
Cluster setup
ViciBox v.8.1.2 ISO
VERSION: 2.14-733a
BUILD: 200115-1702
Asterisk 13.29.2-vici
I'm want to assign a specific did on a user, after of research, it is like a DID routing configuration.
How can I achieve when a customer call a specific DID then this call will receive the call to a specific agent?
And I want the agent to receive the call even they are not login in the vicidial gui, but they are login in a softphone like zoiper.
In the show DID configuration DID route field should I select the EXTEN value? and get the agent phone's extension?
is there no extra configuration in the vicidial-extension file?
Thank you.
Cluster setup
ViciBox v.8.1.2 ISO
VERSION: 2.14-733a
BUILD: 200115-1702
Asterisk 13.29.2-vici