vicidial.org

Hi guys,

I have a client looking to do a per agent ranking system (they insisted), and need to increase the number of ranks above the current. The rank field is set as an unsigned tinyint(1) in the vicidial_inbound_group_agents table. I'm looking to change this and modify the code in the admin.php as appropriate to allow a larger selection. Just wanted to know at a glance if anyone knows if the value is modified/error checked in any agi scripts or perl scripts when routing the call eg (if len(rank) > 1 -> do unexpected).

Cheers,
Marty

Make sure you alter the rank field in the vicidial_campaign_agents table as well.

As for issues, I'm not really sure, I wrote that code many years ago, you'll just have to test it with the debug logging on.

Cheers, thanks for the tip.

Yep, I thought that might be the case haha thanks anyway.