vicibox 8.1.2, vicidial 2.14-714a, Build 190628-1511, asterisk 13.24.1-vici, Single Machine
How I can display the Dialed Number Identifier or the Redirected Dial Number ID Service which is a standard channel variables in the email of the voicemail of the below message:
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emailbody=Dear ${VM_NAME}:\n\n\tJust wanted to let you know you were just left a ${VM_DUR} long message (number ${VM_MSGNUM})\nin mailbox ${VM_MAILBOX} from ${VM_CIDNAME} ${VM_CIDNUM}, on ${VM_DATE}, to ${CALLERID(dnid)} and redirected number ${CALLERID(rdnis)} so you might\nwant to check it when you get a chance. Thanks!\n\n\t\t\t\t--PBX\n
I tried to use ${CALLERID(dnid)} and ${CALLERID(rdnis)} but it was not contains any value. Is there a way?
Even if possible to display the IN-GROUP that handled the call initially (first IN-GROUP), this is also good because it let us know which IN-GROUP was needed to talk with their agents.
We need this because we need to know whom of the agents were needed and hence we can know this drop call for which agents.
Regards
Bilal