by rockgeneral » Fri Jul 03, 2020 8:27 am
We use Black List Alliance. Stewart Abramson is in their database. They have compiled a database of known TCPA litigators, their family members, other known associates and legal teams. They continually are updating the database. Through their service you can either upload lists and scrub them in a batch or integrate with your system by sending the phone number you want to check in a URL. They return 0 or 1 depending on whether they are a match for the database. We have the BLA integrated into our lead platform, Lead Capsule, so all incoming leads are checked against the database. We also have our call tracking platform, Ringba, so all incoming calls are checked against the BLA. If the phone number is a match the call is disconnected. We block matches everyday. I have no stake in the company, I am just a client of theirs but we are happy with the service. DNC.com has a similar product, I think it is called TCPA LItigator Scrub. Ringba just came out with their own as well.
With that being said, my bosses are being extra cautions with this new campaign we are starting as it is outbound dialing. Does anyone know of a possible solution in Vicidial that would allow me to fire the Black List Alliance URL for each phone number just prior to calling to check to see if the phone number is a match to the BLA DB? If the BLA check returns 0 allow the phone number to be dialed. If the BLA returns 1 then do NOT allow the call?
System Info:
ViciBox_v9.x86_64-9.0.2.iso | Version: 2.14b0.5 SVN: 3551 | DB Schema Version: 1650 | Asterisk 13.29.2-vici | Single Server