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Fire URL before each outbound call?

PostPosted: Thu Jul 02, 2020 4:05 pm
by rockgeneral
Everyday there seems to be more and more professional TCPA litigators out there. Because of this the owners of the company I work for are very cautious particularly with outbound dialing. We are looking at starting an outbound dialing campaign and they've asked me to configure Vicidial to check each phone number against our Black List Alliance subscription to check to see if the phone number is a match prior to dialing. If the phone number is a match they obviously do not want Vicidial to dial the number. The Black List Alliance API is pretty simple and will return a 0 or 1 when you fire their URL with the phone number you want to check.

Is there are place in the admin interface where I can configure a URL to fire to check the Black List Alliance for each number dialed?

Re: Fire URL before each outbound call?

PostPosted: Thu Jul 02, 2020 6:30 pm
by carpenox
A TCPA list will be great. Stuart abramson can go at the top

Re: Fire URL before each outbound call?

PostPosted: Fri Jul 03, 2020 8:27 am
by rockgeneral
We use Black List Alliance. Stewart Abramson is in their database. They have compiled a database of known TCPA litigators, their family members, other known associates and legal teams. They continually are updating the database. Through their service you can either upload lists and scrub them in a batch or integrate with your system by sending the phone number you want to check in a URL. They return 0 or 1 depending on whether they are a match for the database. We have the BLA integrated into our lead platform, Lead Capsule, so all incoming leads are checked against the database. We also have our call tracking platform, Ringba, so all incoming calls are checked against the BLA. If the phone number is a match the call is disconnected. We block matches everyday. I have no stake in the company, I am just a client of theirs but we are happy with the service. DNC.com has a similar product, I think it is called TCPA LItigator Scrub. Ringba just came out with their own as well.

With that being said, my bosses are being extra cautions with this new campaign we are starting as it is outbound dialing. Does anyone know of a possible solution in Vicidial that would allow me to fire the Black List Alliance URL for each phone number just prior to calling to check to see if the phone number is a match to the BLA DB? If the BLA check returns 0 allow the phone number to be dialed. If the BLA returns 1 then do NOT allow the call?

Re: Fire URL before each outbound call?

PostPosted: Fri Jul 03, 2020 10:00 am
by ambiorixg12
You could query the remote url from the dialplan using Asterisk curl function before the dial command, and if 0 jump to a no dialing priority,

Re: Fire URL before each outbound call?

PostPosted: Fri Jul 03, 2020 1:06 pm
by carpenox
How can i get access to this list?

Re: Fire URL before each outbound call?

PostPosted: Fri Jul 03, 2020 3:25 pm
by rockgeneral
It is a subscription based service. Their website is: https://www.blacklistalliance.com/

Re: Fire URL before each outbound call?

PostPosted: Fri Jul 03, 2020 11:15 pm
by carpenox
good shit, thx