Hangup on OUT Drop calls

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Hangup on OUT Drop calls

Postby achillf » Sat Jul 04, 2020 7:40 am

VERSION: 2.14-610c BUILD: 200528-2239

Hello, i want when i havent any agent available (because will be in pause/in call/dead etc) when dialer calls and lead answer, i want to hangup, i dont want to stay in hold.

I set in campaign's settings this:
Drop Call Seconds: 0
Drop Action: HANGUP




But still have numbers who answer and stay in the hold line.


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achillf
 
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