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New install no mute botton
Posted:
Mon Jul 06, 2020 7:38 pmby ruben23
Version: 2.14b0.5
SVN Version: 3260
DB Schema Version: 1598
DB Schema Update Date: 2020-06-30 12:36:15
Password Encryption: DISABLED - S1 - C1
Auto User-add Value: 101
Recording Prompt Count: 0
Install Date: 2020-06-30
asterisk13-vici
HI guys any idea when i loginas agent i can see the mute button its not there
https://i.postimg.cc/4x07zTsF/Mute.png
Re: New install no mute botton
Posted:
Mon Jul 06, 2020 9:39 pmby carpenox
its disabled by default because it makes asterisk unstable.
Re: New install no mute botton
Posted:
Tue Jul 07, 2020 8:12 amby ruben23
@carpenox
How to enable it.? i been using this all along just when i installed a new system, but i did not get to see it
Re: New install no mute botton
Posted:
Tue Jul 07, 2020 8:56 amby mflorell
There's a new agc/options.php setting you can enable for this:
$ast13_volume_override = '0'; # set to 1 to allow agent to use volume controls even on Asterisk 13 servers
Just change that to '1' and the volume/mute buttons will reappear
Re: New install no mute botton
Posted:
Tue Jul 07, 2020 10:47 amby ruben23
@Matt
Thanks a lot for this, why is it remove by default.? are there any major issue with it.?
Re: New install no mute botton
Posted:
Tue Jul 07, 2020 6:50 pmby mflorell
Yes, it has been causing frequent Asterisk crashes on some client systems, so we have disabled it by default now.
Re: New install no mute botton
Posted:
Mon Jul 20, 2020 8:23 amby appy
Hi,
there is no agc/options.php. instead, i changed the agc/options-example.php >$ast13_volume_override = '0'; # set to 1
however the volume buttons still not appear
please advice if there is something else that may be required.
------------------------------------------------------------
Vicibox: 8.1.2, Version: 2.14b0.5
SVN Version: 3256, DB Schema Version: 1596
Asterisk Version: 13.21.1-vici
Environment : Hosted vicidial Server
server setup : express single server
hardware : 3.4 GHz, Intel Xeon Platinum 8124M,
250 GB SSD, 5.25 GB Ram.
Re: New install no mute botton
Posted:
Mon Jul 20, 2020 8:32 amby mflorell
You have to create a new "options.php" file, or copy the options-example.php file to options.php. This was done so that your options will survive an upgrade.
Re: New install no mute botton
Posted:
Mon Jul 20, 2020 9:08 amby appy
Thanks Matt. Works perfectly.
Re: New install no mute botton
Posted:
Fri Jun 10, 2022 5:37 amby Farzvoip
Hello all,
I have created the options.php and made changes what you have said to change, and reboot the system, but still now option of volume and mute and unmute button. please someone guide me.
Image Link
https://postimg.cc/gallery/W3YmLjJVERSION: 2.14-858a
BUILD: 220513-0819
© 2022 ViciDial Group
Asteris version 13.29.2-vici, tried in vicibox 9.0.0, 9.0.1, 9.0.3 and 10.0.0
server Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz
