Page 1 of 1

Server Time not getting updated

PostPosted: Mon Jul 20, 2020 12:56 pm
by galajits@gmail.com
Hi,

I have been using Vicidial for quite a long time. Current we have one server -
VERSION: 2.14-736a
BUILD: 200204-2336
Under System Settings -
Version: 2.14b0.5
SVN Version: 3193
DB Schema Version: 1586

I have installed Vicidial same Disk and made another server - os-install and then vicibox-express. Installation went through successsfully without any errors. I replaced database from old server to new one and upgraded the latest svn and schema as below -

Version: 2.14b0.5
SVN Version: 3270
DB Schema Version: 1602

Here is what has happened -
Server time under reports - goes stuck and gets refreshed exactly after every 10 seconds resulting to time synchronization error. PHP and Database time syncs very well and gets refreshed every second on F5.

Image

Image

Please help me where did I go wrong that I am getting this error.

Firewall is disabled. no other changes or new settings done.

Let me know if I missed out any other information required.

Thanks in advance. Please help.

Re: Server Time not getting updated

PostPosted: Mon Jul 20, 2020 2:41 pm
by carpenox
CHeck what sockets are running with "screen -ls" - My guess is listen and send are not running which would be from a bad manager.conf file

Re: Server Time not getting updated

PostPosted: Tue Jul 21, 2020 2:29 am
by galajits@gmail.com
output of screen -ls
screen -ls
There are screens on:
1710.listen_for_exception (Attached)
1687.listen_for_exception (Attached)
1583.ASTemail (Detached)
1581.ASTVDadFILL (Detached)
1579.ASTfastlog (Detached)
1577.ASTVDadapt (Detached)
1575.ASTVDremote (Detached)
1573.ASTVDauto (Detached)
1571.ASTlisten (Detached)
1569.ASTsend (Detached)
1567.ASTupdate (Detached)
11 Sockets in /var/run/screens/S-root.

Re: Server Time not getting updated

PostPosted: Tue Jul 21, 2020 8:45 am
by galajits@gmail.com
I found the problem. It was the Disk which I used was not good. I downloaded the latest version 9 from website and reinstalled the entire dialer. Replaced database and now its working like charm.

Thanks carpenox.

Re: Server Time not getting updated

PostPosted: Tue Jul 21, 2020 12:17 pm
by carpenox
ok glad you got it working