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Telegram messengers
Posted:
Mon Jul 27, 2020 8:05 am
by mister511
Hello everyone, it is possible to configure messengers (telegrams)
Re: Telegram messengers
Posted:
Mon Jul 27, 2020 9:03 am
by carpenox
There is the internal chat for messages among staff, what do you mean by messengers?
Re: Telegram messengers
Posted:
Mon Jul 27, 2020 12:12 pm
by Kabis
Inside a group based on chat id we can do it
Re: Telegram messengers
Posted:
Mon Jul 27, 2020 2:24 pm
by carpenox
OK so what do you mean by messengers?
Re: Telegram messengers
Posted:
Tue Jul 28, 2020 12:40 am
by mister511
carpenox wrote:OK so what do you mean by messengers?
For example, so that they write in the Telegram messenger, and the chat from this messenger is displayed in the vicidial web interface
Re: Telegram messengers
Posted:
Tue Jul 28, 2020 2:02 am
by carpenox
whats wrong with the chat customer way already in the interface? I use it on my website, try it out if you want.
https://cyburity.tk/?page_id=280-Nox
Re: Telegram messengers
Posted:
Tue Jul 28, 2020 2:44 am
by mister511
carpenox wrote:whats wrong with the chat customer way already in the interface? I use it on my website, try it out if you want.
https://cyburity.tk/?page_id=280-Nox
He's great! But if it was possible to write to the side messengers and this was visible by the operator in the standard chat
Re: Telegram messengers
Posted:
Tue Jul 28, 2020 9:09 am
by carpenox
it is, when your in the admin screen, up top where it says logout, there is a "chat" link as well, thats for the admins to talk to any of the agents