Lists and Call result export
Posted: Tue Jul 28, 2020 12:12 am
Hello,
so I've encountered an interesting issue and not sure why this is going on...
I've noticed that there are times where I cannot export the full call/dialer result export, although the records are there in vicidial_log, I'll get either a hand full or nothing at all.
so in order to combat this, I thought perhaps rather than clearing the lists every day(I would do this of course after the result file download), I'll load a master list and we can just update it as we go along ...
However, now I'm running into an issue that if the file doesn't have a phone number in the primary phone field(but it has alt numbers) it won't upload...
any thoughts?
Thanks in advance!
so I've encountered an interesting issue and not sure why this is going on...
I've noticed that there are times where I cannot export the full call/dialer result export, although the records are there in vicidial_log, I'll get either a hand full or nothing at all.
so in order to combat this, I thought perhaps rather than clearing the lists every day(I would do this of course after the result file download), I'll load a master list and we can just update it as we go along ...
However, now I'm running into an issue that if the file doesn't have a phone number in the primary phone field(but it has alt numbers) it won't upload...
any thoughts?
Thanks in advance!