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Lists and Call result export

PostPosted: Tue Jul 28, 2020 12:12 am
by Machten
Hello,

so I've encountered an interesting issue and not sure why this is going on...

I've noticed that there are times where I cannot export the full call/dialer result export, although the records are there in vicidial_log, I'll get either a hand full or nothing at all.

so in order to combat this, I thought perhaps rather than clearing the lists every day(I would do this of course after the result file download), I'll load a master list and we can just update it as we go along ...

However, now I'm running into an issue that if the file doesn't have a phone number in the primary phone field(but it has alt numbers) it won't upload...

any thoughts?

Thanks in advance!