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Unable to Create a New Campaign

PostPosted: Tue Jul 28, 2020 11:04 am
by zenithbsolutions
Hi,

I have installed standalone vicidial installation from ViciBox_v9.x86_64-9.0.3.iso

SVN Version
VERSION: 2.14-763a
BUILD: 200719-1645
© 2020 ViciDial Group

I've logged in as admin with access to all ADMIN INTERFACE OPTIONS.

I got the installation done without any errors but when I try to create the campaign its not creating.

It is showing up as Campaign ID and rest all fields empty.

I tried to create multiple times with alpha numeric and numeric with 6+characters but its still the same.

Kindly help and guide me to fix this issue

Thank you.

Re: Unable to Create a New Campaign

PostPosted: Tue Jul 28, 2020 6:48 pm
by carpenox
you changed the user 6666 to all 1's for everything?

Re: Unable to Create a New Campaign

PostPosted: Wed Jul 29, 2020 6:45 am
by zenithbsolutions
Yes that's the basic thing everyone should do after first login.

Re: Unable to Create a New Campaign

PostPosted: Wed Jul 29, 2020 2:22 pm
by carpenox
*should* do correct, but you'd be surprised how many people didnt do that, lol. ok so when you go to admin > system settings, what do you see up top.

Version: 2.14b0.5
SVN Version: 3270
DB Schema Version: 1602
DB Schema Update Date: 2020-07-25 01:44:19

Is your database permissions set correctly? It seems like maybe the database isnt allowing information to be put into the db. Check this for me: nano /etc/my.cnf and then look for sql_mode= and tell me what it says next to that

-Nox

Re: Unable to Create a New Campaign

PostPosted: Tue Aug 04, 2020 3:43 pm
by zenithbsolutions
I got this issue resolved after re-installation.

Thank you.

Re: Unable to Create a New Campaign

PostPosted: Tue Aug 04, 2020 4:13 pm
by carpenox
good shit.