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Sorry, your phone login and password are not active in this

PostPosted: Tue Aug 11, 2020 9:38 pm
by Carlos02
I'm been with this issue for a couple of days, I'm frustrated, I don't have knowledge about programming, I just trying to do my best, please appreciate any help.

Help, please.

Re: Sorry, your phone login and password are not active in t

PostPosted: Tue Aug 11, 2020 11:02 pm
by carpenox
do you have a phone setup that correlates with a user? you need both

Re: Sorry, your phone login and password are not active in t

PostPosted: Tue Aug 11, 2020 11:18 pm
by Carlos02
yes, I do, my phone login is cc1005, and my user login is 1005 I'm using the same password for both when I add the phone also I configured the user login on it.

Re: Sorry, your phone login and password are not active in t

PostPosted: Wed Aug 12, 2020 3:47 am
by carpenox
and you have both the phone and user set to active?

Re: Sorry, your phone login and password are not active in t

PostPosted: Wed Aug 12, 2020 11:53 am
by Carlos02
yes, and also phone is registered on the softphone, when i search for it on asterisk , is showing correctly. i crerate a new user and is the same.


Help please..........

Re: Sorry, your phone login and password are not active in t

PostPosted: Wed Aug 12, 2020 12:52 pm
by carpenox
message me on facebook if you have it: www.facebook.com/FLITSolutions