vicidial.org

Hi all,

I am running the following
vicibox 9
version 2.14-762a
build 300711-1822
asterisk 13.34.0-vici
svn version 3267

The issue I am running into, is when i look at the agent real time report there are no times on any of the agents. So i can not see how long an agent is paused, in a a call, in dispo, etc. It just says 00:00.

The wierd thing is sometimes we have agents forget to log out and so when i go back and check the real time screen at night there might be 2 or 3 agents still logged in and now they have the time showing for them. But this never happens during the day, only at night.

Any thoughts would be greatly appreciated.

There is a timezone mismatch in one of these on one of you servers:
- Linux timezone
- PHP timezone
- MySQL timezone

thanks for posting. It looks like it is fixed. The issue was the php default timezone was blank. So I went into the php.ini file and made the default time zone the same as the server and started working. Thanks again

no problem, thanks for the post-back with your fix!