vicidial.org

Hello, I am new to VICIBOX. Here are my VICIbox details:

VICIdial 9
VERSION: 2.14-766a
BUILD: 200816-0912

Asterisk version: 13.34.0-vici

Softphone: eyebeam

ISO: ViciBox_v9.x86_64-9.0.3.iso (Rufus and thumbdrive)

I am using Dell t140 as my server and it is behind NAT (Mikrotik router have the public IP, and the server is behind the router.)

Here is my dialplan, I am dialing Australian local number and my sip provider is also Australian company:

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Global String
NEWSIP= SIP/NEWSIP


Dialplan

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exten => _9XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9XXXXXXXXXX,n,Dial(${NEWSIP}/${EXTEN:1},,To)
exten => _9XXXXXXXXXX,n,Hangup

trunk info:

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[NEWSIP]
disallow=all
allow=ulaw
allow=alaw
canreinvite=no
dtmfmode=rfc2833
type=friend
username=XXX
fromuser=XXX
secret=XXX
host=sip.acevoip.com.au
fromdomain=sip.acevoip.com.au
context=trunkinbound
nat=force_rport,comedia
insecure=invite,port

Here is the registration string:

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register => xxx:xxx @sip.acevoip.com.au :5060

Now my SIP is registered and works perfectly when I directly dial any number using my softphone. But the problem arises when I try to make any outbound calls through agent screen. Either auto dial or Manual It gets stuck at: Waiting for ring....
And here is the asterisk CLI command output:

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vicibox9:~ # asterisk -rvvvvvvv
[Aug 24 09:43:21] Asterisk 13.34.0-vici, Copyright (C) 1999 - 2014, Digium, Inc. and others.
[Aug 24 09:43:21] Created by Mark Spencer <markster@digium.com>
[Aug 24 09:43:21] Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
[Aug 24 09:43:21] This is free software, with components licensed under the GNU General Public
[Aug 24 09:43:21] License version 2 and other licenses; you are welcome to redistribute it under
[Aug 24 09:43:21] certain conditions. Type 'core show license' for details.
[Aug 24 09:43:21] =========================================================================
[Aug 24 09:43:21] Connected to Asterisk 13.34.0-vici currently running on vicibox9 (pid = 2092)
[Aug 24 09:43:54]   == Using SIP RTP CoS mark 5
[Aug 24 09:43:54]     -- Called 201
[Aug 24 09:43:54]     -- SIP/201-00000000 is ringing
[Aug 24 09:43:56]        > 0x7f8ed400fce0 -- Strict RTP learning after remote address set to: 192.168.1.200:35502
[Aug 24 09:43:56]     -- SIP/201-00000000 answered
[Aug 24 09:43:56]     -- Executing [8600051@default:1] MeetMe("SIP/201-00000000", "8600051,F") in new stack
[Aug 24 09:43:56]     -- Created MeetMe conference 1023 for conference '8600051'
[Aug 24 09:43:56]     -- <SIP/201-00000000> Playing 'conf-onlyperson.gsm' (language 'en')
[Aug 24 09:43:56]        > 0x7f8ed400fce0 -- Strict RTP switching to RTP target address 192.168.1.200:35502 as source
[Aug 24 09:44:01]        > 0x7f8ed400fce0 -- Strict RTP learning complete - Locking on source address 192.168.1.200:35502
[Aug 24 09:44:35]     -- Called 58600051@default
[Aug 24 09:44:35]     -- Executing [58600051@default:1] MeetMe("Local/58600051@default-00000000;2", "8600051,Fmq") in new stack
[Aug 24 09:44:35]     -- Local/58600051@default-00000000;1 answered
[Aug 24 09:44:35]     -- Executing [8309@default:1] Answer("Local/58600051@default-00000000;1", "") in new stack
[Aug 24 09:44:35]     -- Executing [8309@default:2] Monitor("Local/58600051@default-00000000;1", "wav,20200824-034435_91300223266") in new stack
[Aug 24 09:44:35]     -- Executing [8309@default:3] Wait("Local/58600051@default-00000000;1", "3600") in new stack
[Aug 24 09:44:57]     -- Manager 'sendcron' from 127.0.0.1, hanging up channel: Local/58600051@default-00000000;2
[Aug 24 09:44:57]   == Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-00000000;2'
[Aug 24 09:44:57] WARNING[5149][C-00000001]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
[Aug 24 09:44:57]     -- Executing [h@default:1] AGI("Local/58600051@default-00000000;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------)") in new stack
[Aug 24 09:44:57]     -- <Local/58600051@default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------) completed, returning 0
[Aug 24 09:44:57]   == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-00000000;1'
[Aug 24 09:44:57] WARNING[5148][C-00000002]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
[Aug 24 09:44:57]     -- Executing [h@default:1] AGI("Local/58600051@default-00000000;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------)") in new stack
[Aug 24 09:44:57]     -- <Local/58600051@default-00000000;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------) completed, returning 0
vicibox9*CLI>


Can anyone point me what I am doing wrong? I am stuck like this for the last 1 week and can't find any solution. Any pointers will be highly appreciated.

i dont see you trying to dial a number in that CLI output.... I can help but its hard thru messages here because its slow. Message me on facebook: chris nox

Thanks for the reply carpenox and really sorry for this delayed response. I am able to fix my issue. I was using a faulty extension for dialing. It is all working now. Thanks again.

no problem, can you post the solution that fixed the issue incase someone else comes along this post in the future with the same problem.....glad it all worked out