ViciBox v.9.0.1
VERSION: 2.14-763a
BUILD: 200719-1645
SVN Version:3133
DB Schema Version:1602
Hi, I have a 10 seater inbound call centre. I implemented the "Wait Time Option" - PRESS_CALLBACK_QUEUE. The problem we experiencing is that the call cuts after +-10 seconds when Calling the Client back. Outbound timeout is set to 40 seconds. As anybody had an issue like this before?
"Wait Time Option" - PRESS_CALLBACK_QUEUE.
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"Wait Time Option" - PRESS_CALLBACK_QUEUE.
by HennieReyneke » Thu Aug 27, 2020 9:13 am
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Re: "Wait Time Option" - PRESS_CALLBACK_QUEUE.
by williamconley » Fri Oct 30, 2020 7:06 pm
Show an asterisk CLI example of a test call. Please make it a test call from start to finish with no other traffic. Less confusion and less reading (translation: I'm lazy).
And just for fun: What do you have for "Timer Action" on the ingroup?
And just for fun: What do you have for "Timer Action" on the ingroup?
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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