vicidial.org

I am adding a field at the end of an address I am putting in the webform field of a call list it is a --custom_field-- and when it brings the address up it does it but it adds a "-" in the front and "+" to the end. I don't understand why.

are you using --A--custom_field_--B-- like that?

carpenox wrote:are you using --A--custom_field_--B-- like that?

Yes and it is putting in the value from the custom field but it is adding a "-" at the beginning and a "+" at the end.

it may be a bug....what are the steps you took and I will try to reproduce the error.....

carpenox wrote:it may be a bug....what are the steps you took and I will try to reproduce the error.....

I put VARhttps://xxxx.xxxxxx.com/Opportunity/ ... ityid--B-- in the webform field for the campaign and opportunityid is a custom field when it comes up on an answered call it comes up ex. https://xxxx.xxxxxx.com/Opportunity/man ... ID=-12345+ when the opportunity id is 12345. When I click the webform button from the agent screen though it comes up https://xxxx.xxxxxx.com/Opportunity/man ... t&ID=12345

Verify that the field itself does not contain extraneous characters such as a space or other invisible characters. Forcibly replace one with text on the CLI in a mysql query to be sure whatever software you used to insert the values didn't toss in some invisible crap you don't want.

I admit this would not explain why it comes up differently in those two situations, it's still possible as a lot of the code in Vicidial is duplicated rather than "function", so two different uses of the same data may be handled differently (in which case it's ALSO a bug if that's your error!)