Password Encryption Enable to Disable

[ramizuabhalim]

Hi Support,

I have did the password encryption from disabled to enable. But now, i would like to change or roll back the Password Encryption from enable to disabled.

How can i do that?

Last time i have add module in cpan.

Password Encryption: ENABLED - S1 - C1 to Password Encryption: DISABLED - S1 - C1

Thanks in advance.

Version: 2.14b0.5
SVN Version: 3302
DB Schema Version: 1608
Vicibox 9

[striker]

you may try these steps.

login to mysql console mysql -uUSERNAME -pPASSWORD
mysql>use asterisk
mysql>UPDATE system_settings set pass_hash_enabled='0';
mysql>UPDATE vicidial_users set pass='YOUR-ADMIN-PASS' where user='YOUR-ADMIN-USERID';

** replace the Highlighted fields with your details.

[ramizuabhalim]

Hi Striker,

Yes, it's work perfectly.



Thank You very much.

[bronson]

you may try these steps.

login to mysql console mysql -uUSERNAME -pPASSWORD
mysql>use asterisk
mysql>UPDATE system_settings set pass_hash_enabled='0';
mysql>UPDATE vicidial_users set pass='YOUR-ADMIN-PASS' where user='YOUR-ADMIN-USERID';

** replace the Highlighted fields with your details.

Hello Striker, I followed your instructions to disable password encryption above and now agents do not get connected when logging in. I get the blue "no one is in your session" screen and there is no "you are the only person in this conference message". the webphone does show "registered" and asterisk is running.

Any ideas?

[williamconley]

Create a new user and see if that user works or not. If it does not, it's entirely possible this is SSL related (WebPhone related) and not something caused by the encrypted password change.

Also: PLEASE remember to post your Vicidial Version with Build as the Bare Minimum for support on the site. Useful if you also include your Full Installer Method (full ISO filename and/or a link to the instruction set used if not Vicibox).

[carpenox]

i was able to solve it by recompiling asterisk

[williamconley]

i was able to solve it by recompiling asterisk

Hold the freakin' phone: You had to recompile asterisk for web logins to work properly? Was this due to "phone login"? I'm perplexed by this concept. Login / passwords are unrelated to asterisk except for registration (and registration was working ...).

Are you sure the recompile is what did the trick? Did you do anything else at the same time?

Honestly not trying to call you out or doubt your expertise. Just freaked out a bit by recompile being needed.

[bronson]

i was able to solve it by recompiling asterisk

Hold the freakin' phone: You had to recompile asterisk for web logins to work properly? Was this due to "phone login"? I'm perplexed by this concept. Login / passwords are unrelated to asterisk except for registration (and registration was working ...).

Are you sure the recompile is what did the trick? Did you do anything else at the same time?

Honestly not trying to call you out or doubt your expertise. Just freaked out a bit by recompile being needed.

Yeah carpenox helped me out and got it back up and running. I was having issues, after a recent upgrade to OpenSuse Leap 15.6 a few things broke. After the upgrade we were able to finally get inbound and outbound emails working again but dispo send email wasn't working. I was testing if removing the password encryption would help but then it created that issue with phones not registering. Not sure how it's related, but the phone registration (viciphone webphone) issue started immediately after removing the password encryption. I rolled everything back to an earlier backup, did a svn up and chose (y) on option to copy asterisk templates. Then I restored my asterisk db from back up. Then carpenox logged in and got me back up and running.

[williamconley]

Sounds like there was a lot going on, which in my brain reinforces my skepcticism. I'm going to hold onto my opinion (at least for now) that recompiling asterisk was not "The solution" to logins starting to work after encryption was removed. But this post will always be here. Maybe I'll have to revisit it one day and eat those words. Stranger things HAVE happened.