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Force password change feature not working

PostPosted: Wed Oct 21, 2020 6:32 pm
by webudo
I'm running ViciDial VERSION: 2.14-770a - BUILD: 200922-0924 on a VM.

When the user is set to "Force Change Password" = Y and loading the admin interface with his/her user/password it keeps asking for the credentials if the user level is 1 even if the credentials are correct.
When changing the user to level 2 it passes authentication but error message is shown: "You do not have permission to be here: |theusername|GOOD|"
Trying to higher user levels returns same error.
Changing the user group to "admins" also fails.

Any ideas for me to try?

Re: Force password change feature not working

PostPosted: Wed Oct 21, 2020 6:37 pm
by carpenox
Grant to level 5. Let them Change pw then lower to right

Re: Force password change feature not working

PostPosted: Wed Oct 21, 2020 7:07 pm
by webudo
Tried with every user level but same result.
Thanks

Re: Force password change feature not working

PostPosted: Thu Oct 22, 2020 6:53 am
by mflorell
Why is a User Level 1 user trying to log into the admin screens?

Does the feature work if the agent logs into the agent screen instead?

Re: Force password change feature not working

PostPosted: Thu Oct 22, 2020 7:56 pm
by webudo
It's because instructions say agent must login to admin gui to be asked for a new pass.

Force Change Password
If this option is set to Y then the user will be prompted to change their password the next time they log in to the administration webpage. Default is N.

Maybe there's another way for the agent to change it's pass?
When this option enabled, the agent just logs in but is never required to change the pass.

Re: Force password change feature not working

PostPosted: Fri Oct 23, 2020 4:17 am
by carpenox
That is how I use it. I set my users permission to level 7, allow them to login to admin to change pw and view their reports only, then i change it back to level 1

Re: Force password change feature not working

PostPosted: Fri Oct 23, 2020 7:22 am
by mflorell
If you upgrade to a more recent svn/trunk revision, we did just add the code to allow agents to be able to change their "force change" passwords right in the agent screen.

Re: Force password change feature not working

PostPosted: Fri Oct 23, 2020 10:24 am
by carpenox
thats sick matt, great addition

Re: Force password change feature not working

PostPosted: Fri Oct 23, 2020 10:44 am
by webudo
Great Matt! That's awesome.
Thanks!!!