vicidial.org

Hello, I need a solution how can i get customer number displayed on agent web pages while i am transferring survey call from server-1 to server-2, these servers are not clusters so equation would be
server1 SEnder => Remote Agent => Press-1 => callmenu/Exten = > (with blank wav, after 1 sec timeout)
exten => _244422,1,Set(CALLERID(all)=${CUSTPHONE})
exten => _244422,n,Dial(sip/SERVER-2 IP/244422)


Server2 Receiver => DID(244422)=>INGROUP => agent
But the number is broken, its showing as V1198xxxxxxxxxxxxxxxx...instead of 123456789
while i debug 2nd server cli, it shows as
From: "V1191834520004476798" <sip:123456789@Server-1 IP>;tag=as485d85a8

Tried:
to change ingroup handle method in receiver as CID / closer /ani , nothing changed.
to change dialplan with Callerid as
exten => _X,1,Set(CALLERID(all)=${phone_number})
exten => _X,1,Set(CALLERID(num)=${CUSTPHONE})
no luck
I am using vicibox 8.01, with Asterisk 11,
Intel Xeon Dedicated

Prompt reply would be highly appreciable.

admin.php version and build?

So these two systems are not on the same cluster?

Have you looked at Cross Cluster Communications at all?
http://vicidial.org/docs/CROSS_CLUSTER_ ... CATION.txt

in server1 use Noop to check which variable have right callerid and set that as callerid(num)

exten => 244422,1,NoOp(CHECK 1 ${CALLERID(num)})
exten => 244422,2,NoOp(CHECK 2 ${CALLERID(name)})
exten => 244422,3,NoOp(CHECK 3 ${CUSTPHONE})
exten => 244422,4,SET(CALLERID(num)=THE RIGHT VARIABLE)
exten => 244422,5,Dial(SIP/SERVER-2 IP/244422,,Tto)
exten => 244422,6,Hangup()