vicidial.org

I have setup all with vicidial 9 everything is working fine just one problem I am facing
I have port forwarded I have configured vicidial on local IP but I was not able to access vicidial from external location so I asked from a shared office where I have installed vicidial
for port forwarding they forward all the port which I asked from them now I am able to login on vicidial on public IP.

local IP : 10.3x.xx.xxx
public IP : 182.xx.xx.xx:10003

port has been opened:
Port: 5060
Port: 10000 to 20000
Port: 80
Port: 22

problem: but when I am trying to configure x-lite(Softphone) it is not working it is showing

Registration error:408 - Request timeout

Please help me what should I do
Thanks

is your firewall ports open on linux itself?

We have installed vicidial on private IP
but we are trying to interact with the server
from home our server has been co-working office
premises he has open all the ports as I asked.

Just one last thing want to know should I install vicidial on public IP so we can allow agenst to work from home.

Thanks you always reply thanks

yes it needs to be on the public IP

I have Installed vici dial on public IP it is working fine.

Thanks for help carpenox
I want to know one more thing is it possible can we transfer a call outside vicidial (Third party application) like ring central on any other number outside vicidial.

yes you just have to set the dialplan according to your voip carrier's settings

will you please guide me little if you can what should I do?

Hello,

Choose the transfer option in the agent interface (AGC) and transfer to an extension, another agent or an external number.

Rogger Faioli