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Inbound Call Drops List

PostPosted: Wed Jan 27, 2021 9:44 am
by zenithbsolutions
Hi,

I have vicidial installed through express install from vicibox.9.0.3 ISO.


VERSION: 2.14-734a
BUILD: 200122-0921
© 2020 ViciDial Group

I have setup the dialer for Inbound campaign through DID without dialplan entry as its just for inbound.

I would like to get the list of DID Dropped calls list.

Kindly guide me how to get the XDROP list.

Thank you.

Re: Inbound Call Drops List

PostPosted: Wed Jan 27, 2021 1:24 pm
by carpenox
Activate the drop lists feature in system settings:

Image

-Nox

Re: Inbound Call Drops List

PostPosted: Wed Jan 27, 2021 3:35 pm
by zenithbsolutions
Hi Carpenox,

Thanks for the help. I have enabled the Drop Lists in the System Settings and created a new list in Drop lists and pointed it to the Ingroup of the DID.
Is there any thing else that needs to be done ?

Re: Inbound Call Drops List

PostPosted: Wed Jan 27, 2021 3:51 pm
by carpenox
Add the statuses you want included in that list

Image