Voice-Bot Server at backend for vicidial to do outgoing call

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Voice-Bot Server at backend for vicidial to do outgoing call

Postby rahul.bisht1 » Thu Jan 28, 2021 4:14 am

How we can integrate Voice-Bot Server at backend for vicidial to do outgoing call campaign.
Is there any configuration to give voice-bot server address to drive calls going out and in via vici-dialer through voice bot server
rahul.bisht1
 
Posts: 3
Joined: Fri Jan 22, 2021 1:10 am

Re: Voice-Bot Server at backend for vicidial to do outgoing

Postby carpenox » Thu Jan 28, 2021 12:07 pm

What do you mean by voice-bot server? Gonna need some more details here
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
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Location: St Petersburg, FL

Re: Voice-Bot Server at backend for vicidial to do outgoing

Postby rahul.bisht1 » Tue Feb 02, 2021 1:42 am

By Voice Bot mean there there AI server which will drive outbound call through vicidialer to various customers to do a survey/campaign.
Our AI server will talk to customer and for that outbound call vicidialer is needed and I am doing POC for this that how we can accomplish this.
Now please help me for my POC. I had also installed Demo Vici dialer from http://www.vicibox.com/demo/index.html but do not know how to operate it or how to start/run/test it.

Please suggest and help.
rahul.bisht1
 
Posts: 3
Joined: Fri Jan 22, 2021 1:10 am

Re: Voice-Bot Server at backend for vicidial to do outgoing

Postby carpenox » Tue Feb 02, 2021 8:57 am

You need to slow down there buddy. Perhaps you should read the managers manual and for what you are asking for, some custom work would need to be done.

www.CyburityLLC.com can help you with that
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2423
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL


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