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Voice-Bot Server at backend for vicidial to do outgoing call

PostPosted: Thu Jan 28, 2021 4:14 am
by rahul.bisht1
How we can integrate Voice-Bot Server at backend for vicidial to do outgoing call campaign.
Is there any configuration to give voice-bot server address to drive calls going out and in via vici-dialer through voice bot server

Re: Voice-Bot Server at backend for vicidial to do outgoing

PostPosted: Thu Jan 28, 2021 12:07 pm
by carpenox
What do you mean by voice-bot server? Gonna need some more details here

Re: Voice-Bot Server at backend for vicidial to do outgoing

PostPosted: Tue Feb 02, 2021 1:42 am
by rahul.bisht1
By Voice Bot mean there there AI server which will drive outbound call through vicidialer to various customers to do a survey/campaign.
Our AI server will talk to customer and for that outbound call vicidialer is needed and I am doing POC for this that how we can accomplish this.
Now please help me for my POC. I had also installed Demo Vici dialer from http://www.vicibox.com/demo/index.html but do not know how to operate it or how to start/run/test it.

Please suggest and help.

Re: Voice-Bot Server at backend for vicidial to do outgoing

PostPosted: Tue Feb 02, 2021 8:57 am
by carpenox
You need to slow down there buddy. Perhaps you should read the managers manual and for what you are asking for, some custom work would need to be done.

www.CyburityLLC.com can help you with that