Recording issue with GSM format
Posted: Sat Feb 06, 2021 5:35 am
Hello everyone,
I hope that someone can help me, I changed in the campaign the format of my recording from Campaign Rec exten:8309 to 8310, but I noticed that the system cuts the recordings and sometimes it doesn't register them, do you know how can I fix it? I tried also with a fresh installation but the problem it's the same. I checked the settings in server-recording but there's 60min...I don't know what can i do.
I have installed the latest version of Vicibox 9.3
Thanks in advance.
I hope that someone can help me, I changed in the campaign the format of my recording from Campaign Rec exten:8309 to 8310, but I noticed that the system cuts the recordings and sometimes it doesn't register them, do you know how can I fix it? I tried also with a fresh installation but the problem it's the same. I checked the settings in server-recording but there's 60min...I don't know what can i do.
I have installed the latest version of Vicibox 9.3
Thanks in advance.