vicidial.org

Hello
i m really in need for any help that you can provide me
i have configured a compaign to receive calls from belgium. I used a French telephone line to call my Belgian line with an agent connected to the inbound campaign. the call does not arrive at the agent, but on the CLI, I have this message:

Code: Select all

[Feb 18 15:17:13] WARNING[2288][C-0000035c]: chan_sip.c:17291 check_auth: username mismatch, have <OVHBE>, digest has <anonymous>
[Feb 18 15:17:13] NOTICE[2288][C-0000035c]: chan_sip.c:26421 handle_request_invite: Failed to authenticate device "0033185153282" <sip:0185153282@sip5.ovh.be;user=phone>;tag=13976-JB-29146575-61d78c8e3
[Feb 18 15:17:13] WARNING[2288][C-0000035d]: chan_sip.c:17291 check_auth: username mismatch, have <OVHBE>, digest has <anonymous>
[Feb 18 15:17:13] NOTICE[2288][C-0000035d]: chan_sip.c:26421 handle_request_invite: Failed to authenticate device "0033185153282" <sip:0185153282@sip5.ovh.be;user=phone>;tag=14571-JS-29146646-0bf9e7df6
[Feb 18 15:17:14] WARNING[2288][C-0000035e]: chan_sip.c:17291 check_auth: username mismatch, have <OVHBE>, digest has <anonymous>
[Feb 18 15:17:14] NOTICE[2288][C-0000035e]: chan_sip.c:26421 handle_request_invite: Failed to authenticate device "0033185153282" <sip:0185153282@sip5.ovh.be;user=phone>;tag=20578-VB-29146716-22fa205f4


note that the trunk name is "OVHBE".
Can you help me please (I'm sorry I'm new to the forum, and my English is far from perfect)

Asterisk 13.29.2-vici
VERSION: 2.14-760a
BUILD: 200701-1525

Make sure you read the sticky notes to properly post when asking questions with the required info, but it sounds like your dialplan registration string or setup in incorrect from that error