vicidial.org

Hello I am using vicibox 8

Basically we are having the outbound calls from the system but in some case we transfer the calls to external 10/11 digit number but in outbound call report it doesn't show the transfer call log.

How i can enable that to have a log for call transfer.

Thanks.

Call transfers from the VICIdial agent screen should be logged in the User Call Log, which you can see under each User's Stats page, under the section titled "MANUAL OUTBOUND CALLS FOR THIS TIME PERIOD".