Answer machine detection on / off
Posted: Tue Mar 09, 2021 6:19 am
Hi guys
how would i go about turning answer machine detection off so agents will get all answer machines ,alot of our target market has IVR's and thus the dialer is taking them off as Auto Answer machine i want that going to the agents (all answer machines)
Kind regards
Justin
VERSION: 2.14-611c BUILD: 200909-0952 Server: 88.99.14.169
how would i go about turning answer machine detection off so agents will get all answer machines ,alot of our target market has IVR's and thus the dialer is taking them off as Auto Answer machine i want that going to the agents (all answer machines)
Kind regards
Justin
VERSION: 2.14-611c BUILD: 200909-0952 Server: 88.99.14.169