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VICIDIAL SETUP RECOMMENDATION

PostPosted: Tue May 04, 2021 4:38 pm
by chris-leckbush
Hi, I would like to know the cluster setup for having 60 Agents calling (Predictive). This will be set locally (On-premise).

Re: VICIDIAL SETUP RECOMMENDATION

PostPosted: Tue May 04, 2021 6:19 pm
by carpenox
you could really do this on one server, no need for a cluster really. if you wanted to you could separate the dialer from the web/db, but either way i would go with at least a 4 core 16gb

Re: VICIDIAL SETUP RECOMMENDATION

PostPosted: Thu May 13, 2021 4:49 pm
by chris-leckbush
So we're planning to have web/db on vmware, and 3 asterisk(telephony) machine for them. Asterisk machine specs are 6c/12t 16gb each. DB/WEB will be 8c/8t 32gb ram. Will that be fine?

Re: VICIDIAL SETUP RECOMMENDATION

PostPosted: Thu May 13, 2021 5:01 pm
by mflorell
We never recommend using Virtual-Machines for any component of a VICIdial system.

Re: VICIDIAL SETUP RECOMMENDATION

PostPosted: Thu May 13, 2021 6:21 pm
by GenXOutsourcing
mflorell wrote:We never recommend using Virtual-Machines for any component of a VICIdial system.



What about Google cloud or AWS? Any luck there?

Re: VICIDIAL SETUP RECOMMENDATION

PostPosted: Thu May 13, 2021 7:51 pm
by carpenox
Those would be virtual....