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High load even 5 agents

PostPosted: Mon Jun 04, 2007 11:32 am
by ramindia
Hi

top - 21:56:04 up 2:11, 1 user, load average: 0.88, 0.79, 0.36
Tasks: 97 total, 1 running, 96 sleeping, 0 stopped, 0 zombie
Cpu(s): 24.4% us, 5.0% sy, 0.0% ni, 67.6% id, 0.2% wa, 2.0% hi, 0.9% si
Mem: 1032964k total, 338756k used, 694208k free, 35320k buffers
Swap: 2031608k total, 0k used, 2031608k free, 178724k cached


iam observing the load on my SERVER, for 5agents the process going to 24.4%


my config

Xeon 2.4Ghz
2GB RAM
TDM800
ASterisk 1.2.17
zaptel 1.2.16

G.729 at server side
G.729 at Client side.

SIP Provider

voice going choppy with meetme,

when the call happend manually with X-lite, even 15 people
dont see the load and call quality is good.

any suggestions

Ram

PostPosted: Mon Jun 04, 2007 1:54 pm
by aster1
Are you recording all conversations ? If yes then asterisk will still use lot of cpu to convert g729 stream

PostPosted: Mon Jun 04, 2007 5:37 pm
by ramindia
Hi

no iam not recording anything
its simple calls, no recordings set in campaign

ram

PostPosted: Tue Jun 05, 2007 5:12 am
by gardo
thats weird. unless you have full recordings and using g729 codecs will your load be that high. have you checked the output of top? Check w/c processess are eating your resources. Also the cron jobs being run by the system.

PostPosted: Tue Jun 05, 2007 8:42 am
by ramindia
Hi

the high process taking is asterisk only

any suggestions to optimise the setup

and add more add agents.

ram

high load with g729?

PostPosted: Wed Jun 06, 2007 2:57 pm
by avalentin
Hi ram!

You should try to set your agents to alaw or ulaw. If the load is the half with that setting, the meetme app is going to transcode the voicestream. I looked in the sourcecode of app_meetme, and the ourput there seems to be written in slinear. (but i'm not vergy good in c). Also you should give app_conference a try, perhaps that's making a better job.

Have luck,

AndrĀ“e

PostPosted: Wed Jun 06, 2007 3:27 pm
by aster1
Yeh right asterisk is transcoding both the sides from g729 to slin thats why the load is so high

PostPosted: Wed Jun 06, 2007 9:00 pm
by mflorell
How many Asterisk channels?

What VICIDIAL dial level?

PostPosted: Thu Jun 07, 2007 12:24 am
by ramindia
Hi

I have SIP account with 100 Channels
Manual dial

Just move back from 1.2.18 to 1.2.17.1 ASterisk
and 1.2.16zaptel, should be ok now with 12 agents

but load is still the same. no change.

still iam under observation the testing

ram