vicidial.org

Hello
is there any way we can disable or lower the hopper level to say 20 numbers and still keep the predictive method
as we only have 2 agents on the phones our retry times are never correct and im thinking its due to the hopper level more so when one agent gets stuck on the phone for a while talking

if any one has any other ideas rather than the hopper please say so we might be just thinking its the hopper

our retry times are
A 4100
AA 4100
AB 900
B 900
DAIR 25199
DC 25199
DROP 25199
N 4100
NA 4100

Thanks in advance

Go to the detail view of the campaign and try to change it to these settings:

it still goes to the default of 100 we had the same settings as you already