Forward inbound calls to a cell

[dsaroop]

Hello,

We are running
VERSION: 2.14-770a
BUILD: 200922-0924

Is there a way to forward calls from inbound groups / campaign to a cell phone and still have vici record the calls?
Also still show in all reporting?

Tks
Daren

[carpenox]

i dont believe so, once you set a dialplan unavailable forward, it would just go straight to the cell, never touching the vicidial system recordings, but im not 100% sure on this

[dsaroop]

Hi carpenox,

I think we are on the same page but lets see if anyone else has any sugestions.
Thank you very much for your quick reply

Daren

[ambiorixg12]

For the recording part, try https://github.com/inktel/Vicidial/blob ... ording.agi script

[carpenox]

or just use the one in /var/lib/asterisk/agi-bin/ that comes installed with your system

[striker]

use the remote agent option with cell number as extension ,which will receive inbound calls.
also it records the calls.

[dsaroop]

Thank you all very much for the sugestions!
Ill give these a try and then reply which worked in our case .
Daren

[lmoreira]

use the remote agent option with cell number as extension ,which will receive inbound calls.
also it records the calls.

That is the best and most elegant solution. We use it for years.