CALLS TODAY on Real-Time Main Report Data not accurate

[ramizuabhalim]

Hi Team,

I have issue where the calls today at Real-Time Main Report was not accurate and also keep changing random number. My setup for campaigns was INBOUND_MAN.
The system I set up as Cluster. What should I do?




Thank You.

[mflorell]

admin.php version and build?

How did you install VICIdial?

[ramizuabhalim]

sorry forgot to attached.

PHP 7.4.6 (cli) ( NTS )
Version: 2.14b0.5
SVN Version: 3302
DB Schema Version: 1608

I install vicibox9

2 webserver, 2Master DB, 1 SLave , 6 Diallers

[mflorell]

What is the "version" and "build" at the bottom of the screen on the admin.php page?

[ramizuabhalim]

So Matt,

Version 2.14-772a
Build : 201004-1045

Thank you.

[mflorell]

I would suggest upgrading to a more recent svn/trunk revision. There have been recent bug fixes that have affected the issue you have mentioned.

[ramizuabhalim]

Hi Matt,

Thank you for your advise. Will do that but scare if I'm upgrade the SVN version, it will corrupt all the database and system ..

[GenXOutsourcing]

Hi Matt,

Thank you for your advise. Will do that but scare if I'm upgrade the SVN version, it will corrupt all the database and system ..

Backup first, there is a backup script just for that.

[GenXOutsourcing]

Hi Team,

I have issue where the calls today at Real-Time Main Report was not accurate and also keep changing random number. My setup for campaigns was INBOUND_MAN.
The system I set up as Cluster. What should I do?




Thank You.

When the numbers changed, was it at the beginning of each hour..... say at 9am, 10am, etc? And after about 2-3min they would change back to normal?

[ramizuabhalim]

Hi GenX,

Yes, exactly.

[mflorell]

That's the bug we fixed recently, so an upgrade would most likely fix your issue.