vicidial.org

Hi Team,

May I know how to generate IVR report with the customer number?
I means, let say the customer call in but they hang-up call during the call menu playing the IVR. The call not reach to in-gorup yet.

Thanks in advance.



BUILD: 201004-1045
Version: 2.14b0.5
SVN Version: 3302

Cluster setup

Hi,

1. You can get the all incoming calls deails form DID report from vicidial_did_log.

2. If you need reports, First LANd in an empty ingroup then NANQUE to IVR. SO all calls record will be available.

Hi Kabis,

Thanks for respond.

1. Noted with this.

2. If you need reports, First LANd in an empty ingroup then NANQUE to IVR. SO all calls record will be available.
- First LANd means?