vicidial.org

hi,
I made hundreds of calls by using"adapt hard limited".each call sent out from asterisk with around 5 seconds delay.

So how would I like to change the delay interval between every calls?

FC4
asterisk 1.2.14
vicidial 2.0.2

Thanks

Smth

which delay do you mean? Have you tryed to put the dialer in ratio-mode, and used your own settings?

I mean every calls have aroung 5 seconds interval to be initiated. I want to change the interval to 3 seconds or less to make the outgoing calls be sent faster.

I dont know how to put ratio-mod and make my ownsetting.

Is it just put dial method to ratio? then...?

please guide me

Thanks

What kind of trunks do you have?

The dialer places calls every 2.5 seconds right now, it is hard coded into the AST_VDauto_dial.pl script.

I used H323 channel as TRUNK to carrier. Loop call delay can be changed?

I want to make it be faster.

by the way , can I get the answer for that how to make auto dial the leads contituely without making reset operation in list each time even though the leads in a list has already been called ?

I already tried to set the dial status in campaign like
dial status1 :New leads
dial status2 :NA
dial status3 :INCALL

the it didnot work as my expectation. I can make the leads be called automatically only if when done reset on the list and relogged in agent interface to resume

Thanks,

You do need to reset the lists to call them after you have called all the way through. Your agents do not have to log out and back in though.

There is currently no way to automatically call through a list more than once without resetting.