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PostalCode or State based dialing
Posted:
Fri Oct 29, 2021 8:24 amby GenXOutsourcing
How can we base dialing on ZipCode or PostalCode, maybe even State?
These days a lot of people move across the country and take their phone number with them. We have seen NY phone numbers being called at 9am EST, but the customer now lives in CA so we are calling at 6am their time PST.
Re: PostalCode or State based dialing
Posted:
Sat Oct 30, 2021 2:33 pmby carpenox
Good question Steve, I'd be interested in that as well
Re: PostalCode or State based dialing
Posted:
Sat Oct 30, 2021 4:56 pmby mflorell
Yes, you can for postal code, but not for state, because several states are split by timezones so it wouldn't work very well.
You can switch your whole system to use postal code time-zone encoding, or just do it per list. Either way, you will need to modify the crontab entry for the GMT-offset script to do so:
For whole system by postal-code:
ADMIN_adjust_GMTnow_on_leads.pl --debug --postal-code-gmt
For per-list choice encoding:
ADMIN_adjust_GMTnow_on_leads.pl --debug --list-settings
Re: PostalCode or State based dialing
Posted:
Sat Oct 30, 2021 7:52 pmby carpenox
Thats awesome, thanks Matt