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in-groups calls to survey

PostPosted: Thu Nov 04, 2021 8:38 am
by Spyder13337
so i need to setup when an inbound call goes to a group from there once the will then select that they want to participate in a survey
they can press 1 then send the call to the in-group where the agent is a remote agent will get the call once done agent hangup the calls does the call get sent automatically to an survey that what it look like to me but the call just hangup i do here the survey intro prior to send the call to the remote agent


my vicidial version
Version: 2.14b0.5
SVN Version: 3529
DB Schema Version: 1645

Re: in-groups calls to survey

PostPosted: Tue Nov 09, 2021 9:51 am
by Spyder13337
anyone ??

anyhelp ??

Re: in-groups calls to survey

PostPosted: Tue Nov 09, 2021 11:53 am
by mflorell
There is an In-Group feature that allows an "After Call Survey", but it will not work with Remote Agents, only agents that log in through the vicidial.php agent screen.

Re: in-groups calls to survey

PostPosted: Fri Nov 12, 2021 9:48 am
by Spyder13337
ok that what i want