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Viciphone Shows Connecting

PostPosted: Fri Nov 12, 2021 7:42 am
by Zaraab
I have followed all the instructions being provided on viciphone installation by vicidial page. But the viciphone keeps showing *connecting*.
May I know how to trouble shoot and share the details here so that the issue can be solved?

Re: Viciphone Shows Connecting

PostPosted: Sat Nov 13, 2021 7:32 am
by carpenox
Follow my article instead on http://vicidial.blog

Re: Viciphone Shows Connecting

PostPosted: Mon Dec 13, 2021 2:10 pm
by callcentertech
Its definitely the WebRTC configuration error. Login to agent screen and open browser console, you will see the error output there.

You can try our VICIdial installation method using this link.
https://my.callcentertech.net/index.php ... stall-free

It will install and fully configure your vicidial server with 100 fronters with webphones, 50 closers with webphones and 100 SIP Extensions.

More details are here.

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