SPAMSAM wrote:Thank you very much for the assist. This paints a clearer picture for me.
Last question, do the recordings get stored on the asterisk server the call was made from? Just want to confirm - assuming there is no archive server in place.
File Locations ... on EACH dialer:
/var/spool/asterisk/monitor - Call is in progress
/var/spool/asterisk/monitorDONE - Call has ended
/var/spool/asterisk/monitorDONE/ORIG - UNcompressed WAV file storage after a compressed copy has been made. This folder ONLY has redundant audio files (that can be deleted at will)
/var/spool/asterisk/monitorDONE/MP3 - Compressed file awaiting further processing
/var/spool/asterisk/monitorDONE/FTP - Compressed file AFTER the MP3 has been sent to the FTP service
/var/spool/asterisk/monitorDONE /FTP2 - Compressed file AFTER the MP3 has been sent to the 2nd FTP service
Deletion of files in the ORIG folder should be nightly or whenever you feel like cleaning it out.
Deletion of the files in the FTP folder should also be nightly or "whenever" IF you do not have a secondary FTP service
Deletion of the files in the FTP2 folder should also be nightly (but there won't be any if you don't have a secondary FTP service)
The MP3 folders files should never be deleted as they are awaiting the "push to FTP" script to run.
DO NOT leave the files in the MP3 folder. That folder can become Too Full to Even Look At when there are over 50k files in it. Lately they have modified the system to allow dated folders in the MP3 folder, which should help with that problem.
Note that using your dialer(s) as an audio storage facllity can become a problem if the HD dies. Dialers have NO other data in them and as such are (essentially) disposable. IE: If one dies, you can quick-install a fresh server and be back online. Unless you just lost all your recordings. Or unless you have a "copy" somewhere that must be restored that includes 2T of recordings (that'll take a while to restore).
Much better idea to push all the audio recordings to an FTP service, even if that service is on one of the Vicidial Cluster servers but stored in the /home/ folder which has a 2T HD mounted in it ... so it won't be wiped if the OS HD dies. Just mount it into the rebuilt server. Also not a bad idea to mirror the FTP-mounted HD if your recordings are "mision-critical" or required by law. On the other hand, if you use the FTP2 secondary ftp script you can push the audio recordings to a second physical server and have redundancy without a mirror.
I highly recommend using the avaiable options for the FTP script. Espedially the confirmation and persistent options. Verifying the successful upload before moving the local file to the "next folder" can avoid any possible file loss. Persistent connection dramatically reduces file transfer times. Useful if you only run the scripts after hours to reduce network usage and CPU time on the dialers.
Vicidial does have some cool enterprise options.
Posted: Wed Feb 09, 2022 8:44 am