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relogin:Sorry, there are no leads in the hopper for this cam

PostPosted: Tue Jun 12, 2007 2:58 pm
by dosti
hi

when i login to agent interface and on clicking submit my phone X-lite softphone start ringing ..but no information is dislplayed in web form field ...and when i click on dial next number ,agent web form fields were filled with info provided in lead....and after logout ...when i try to relogin i m getting the msg that

Sorry, there are no leads in the hopper for this campaign

and i m also getting the msg that

noone in your session :8600051


and the result of screen -r is
Code: Select all

[root@localhost ~]# screen -r
There are several suitable screens on:
        2127.ASTfastlog (Detached)
        2125.ASTVDadapt (Detached)
        2507.ASTupdate  (Detached)
        2519.ASTVDremote        (Detached)
        2510.ASTsend    (Detached)
        2516.ASTVDauto  (Detached)
        2147.asterisk   (Detached)
        2513.ASTlisten  (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.

PostPosted: Tue Jun 12, 2007 3:12 pm
by enjay
Check the hopper level you have set within your campaign settings.

When you answer the phone when it rings you does it play a message?

-Art

PostPosted: Wed Jun 13, 2007 12:07 am
by dosti
And after logout ...when i try to relogin i m getting the msg that
Sorry, there are no leads in the hopper for this campaign


i have set hopper level to 5 im my campaign...and when i try to answer the call its got hanup.....

PostPosted: Thu Jun 14, 2007 7:23 am
by mflorell
What kind of trunks are you using?

Have you tried using the sip-silence VDAD transfer examples in the extensions.conf.sample file?