Leads import problem, is it possible to debug?

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Leads import problem, is it possible to debug?

Postby albatroz » Wed Jun 13, 2007 10:49 pm

I have been trying to a CSV file with 8000+ leads, aparently everything
is OK. Vicidial reports that all my 8000+ leads are GOOD.
This is a typical result (Done GOOD: 4332 BAD: 1 TOTAL: 4333)
However 50% of them appear on the Lists section of Vicidial Admin.
Why? Is there a place where I could check importing errors?

I am using Superloader and the VICIDIAL ADMIN version I am using is
VERSION: 2.0.90 BUILD: 70302-1111
albatroz
 
Posts: 85
Joined: Tue Sep 19, 2006 8:10 am
Location: Peru

Postby aster1 » Thu Jun 14, 2007 5:48 am

Have you checked mysql leads table if it got populated properly with 8000+leads ? Also i would suggest you run the adjust gmt script in /usr/share/astguiclient folder after every lead upload ( cron runs it everyday though )
aster1
 
Posts: 281
Joined: Sun Dec 24, 2006 6:48 am
Location: India

Postby albatroz » Thu Jun 14, 2007 9:16 am

I splited the 8000+ leads file in 2 of 4000+
Now I could import more leads (7500!!!), but still not all of them.

Maybe I need to change memory or timeout settings somewhere...
albatroz
 
Posts: 85
Joined: Tue Sep 19, 2006 8:10 am
Location: Peru

Postby albatroz » Mon Jul 09, 2007 8:38 am

The last instructions I followed were these
http://www.eflo.net/VICIDIALwiki/index. ... mit_in_PHP
albatroz
 
Posts: 85
Joined: Tue Sep 19, 2006 8:10 am
Location: Peru

Postby albatroz » Mon Jul 09, 2007 3:56 pm

This is the information I see when I go into
the Lists->Show Lists option


STATUSES WITHIN THIS LIST:
STATUS STATUS NAME CALLED NOT CALLED
SUBTOTALS 0 0
TOTAL 0


TIME ZONES WITHIN THIS LIST:
GMT OFFSET NOW (local time) CALLED NOT CALLED
SUBTOTALS 0 0
TOTAL 0
albatroz
 
Posts: 85
Joined: Tue Sep 19, 2006 8:10 am
Location: Peru

Postby gerski » Tue Jul 10, 2007 10:03 am

Code: Select all
This is the information I see when I go into
the Lists->Show Lists option


STATUSES WITHIN THIS LIST:
STATUS STATUS NAME CALLED NOT CALLED
SUBTOTALS 0 0
TOTAL 0


TIME ZONES WITHIN THIS LIST:
GMT OFFSET NOW (local time) CALLED NOT CALLED
SUBTOTALS 0 0
TOTAL 0

make sure you have correct list ID.

about the csv load. try save it in tab delimited and load it.
http://www.perfectnetworkcorp.com
Perfect Network Corporation
gerski
 
Posts: 432
Joined: Fri Jul 14, 2006 6:21 am

Postby albatroz » Tue Jul 10, 2007 9:15 pm

Just wanted to update this thread with this tip:

If you need to upload big files, forget leads load via web, instead use this command
/usr/share/astguiclient/VICIDIAL_IN_new_leads_file.pl

BTW: This should be in the Vicidial manual
albatroz
 
Posts: 85
Joined: Tue Sep 19, 2006 8:10 am
Location: Peru


Return to Support

Who is online

Users browsing this forum: No registered users and 77 guests