So, I've added a few custom fields to a list. One of the field is the url to a website. Currently, I set the field type to TEXT, uploaded the leads with column containing urls. When agent receives call, the Form displays the url as expected, however, agent has to manually copy url and place in separate tab to open external website. I came here to ask if there is a better way to make this a clickable link in the Form instead, removing the manual copy/paste process. Appreciate any ideas.
installation: generic vicibox9 iso in cluster mode
Thanks